DrivosityEDGE
Give your business a whole new edge. Maximize your operations with DrivosityEDGE, adding enhanced productivity, customer feedback, and driver engagement to your safety solution.
ENHANCE PRODUCTIVITY WITH MORE TRANSPARENT DELIVERIES
Give your business a productivity upgrade, adding transparency into the first-party delivery experience. Inspire your drivers’ HustleTime™ with comprehensive metrics including:
Customer Wait Time
Guest Feedback
Service Measures
“If you can’t measure it, you can’t improve it.” –Peter Drucker
With EDGE, Drivosity goes beyond safety, delivering great drivers in a whole new way. As a result of EDGE, you can expect the following out of your business:
Less Out of Scope Activities by Drivers
Up to an 18% Reduction in Extended Stops
Increased Deliveries per Hour
Faster Service Times
IN-DEPTH REPORTING FEATURES
Our reporting options are flexible and can be customized to show statistics for drivers that provide insight into productivity and efficiency. Reports can be run for custom time periods and are sortable by category. Each report can be exported as an Excel file or printed.
TO-THE-DOOR-TRACKING
Tracking customer wait time and your drivers’ HustleScore™, DrivosityEDGE provides unique statistics that provide insight into delivery operations.
Out-The-Door-Time: The time between when an order is placed and when it’s assigned to a driver
Seatbelt Time: The time between when the order is assigned to a driver and when that driver leaves the store’s geofence
At-The-Door-Time: The time a driver spends at their delivery location
Lot-Time: The time from when the driver returns back to the geofence to when they check in to confirm delivery completion
Insight into Single and Double delivery percentages
INCREASE CUSTOMER ENGAGEMENT
DrivosityEDGE improves management of deliveries and allows customer feedback visible on your Driver Inspire Display. EDGE also provides added layers of operational efficiency resulting in:
Food arriving on time and in optimal condition for consumption
Increased driver engagement to provide stellar customer service
Real-time feedback of customer satisfaction ratings
